Last updated: [8th December 2025]

Welcome to My Crazy Golf. These Terms & Conditions (“Terms”) govern your use of our website www.mycrazygolf.co.uk and any bookings, purchases or services provided by My Crazy Golf.

By accessing our website or making a booking, you agree to these Terms. If you do not agree, please do not use our services.

Business Name: My Crazy Golf
Address: 49 Branksome Hill Road, Poole, BH4 9LF
Email: keith@mycrazygolf.co.uk
Owner / Contact: Keith Poynton

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You must not:

• Attempt to access restricted areas or systems
• Introduce viruses, malware, or harmful content
• Use the website for fraudulent or harmful activity
   

We may suspend or restrict access to the site for maintenance, security, or operational reasons.

A booking is confirmed once payment is completed or an invoice is issued (depending on the booking method).

We accept:

• PayPal
• Square
• Bank transfers
   

Payments are handled securely by third-party processors.

You are responsible for ensuring all booking information provided is accurate. Incorrect information may result in delays or issues with your booking.

Your venue or service may have specific cancellation policies. If so, these will be communicated at the time of booking or on your confirmation email.

If no specific policy is provided:

• Cancellations made more than 48 hours in advance may be eligible for a refund or rescheduling.
• Cancellations made within 48 hours may result in loss of payment.
   

We reserve the right to cancel events or bookings due to:

• Safety concerns
• Weather conditions (if applicable)
• Staff availability
• Unforeseen operational issues
   

If we cancel your booking, you will be offered:

• A full refund, or
• A rescheduled date
   

We are not responsible for additional losses such as travel or accommodation.

Prices displayed on our website are subject to change without notice.
We reserve the right to update prices, offers, or availability at any time.

All prices include taxes where applicable.

By attending any My Crazy Golf location, event, or service, you agree to:

• Follow staff instructions and safety guideline 
• Use equipment responsibly
• Behave respectfully towards staff and other guests
• Ensure children are supervised at all times
• Not bring prohibited or dangerous items
   

We may remove individuals from the premises for unsafe, disruptive, or inappropriate behaviour.

We are responsible for:

• Providing our services with reasonable skill and care
• Ensuring our venue and equipment meet safety standards
   

We are not liable for:

• Loss or damage arising from misuse of equipment
• Loss of personal belongings
• Injury caused by failure to follow safety instructions
• Third-party service failures (e.g., payment processors, hosting providers)
• Events outside our reasonable control (weather, technical issues, emergencies, etc.)
   

Nothing in these Terms limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability which cannot legally be excluded
   

All content on www.mycrazygolf.co.uk, including text, images, graphics, branding, logos, and website design, is owned by My Crazy Golf or licensed to us.

You may not:

• Copy
• Reproduce
• Distribute
• Modify
• Use our content for commercial purposes
   

without our prior written permission.

If you submit reviews, photos, comments, or other content, you grant My Crazy Golf a non-exclusive, royalty-free licence to use, display, and share that content for promotional or operational purposes.

You must ensure your content:

• Is lawful
• Does not infringe third-party rights
• Does not contain harmful or offensive material
   

We may remove any content that violates these conditions.

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

You can review our Privacy Policy here: [Insert link once added to your site]

By using the site, you consent to the processing of your personal data in accordance with that policy.

Our website uses cookies. You can manage cookie preferences via the cookie banner or your browser settings.

Our website may contain links to external websites.
We are not responsible for:

• The content
• Privacy practices
• Accuracy
• Security
   

of external sites. Clicking on third-party links is at your own risk.

We may update these Terms occasionally.
The “Last updated” date will always reflect the latest version.

Continued use of our website or services means you accept the updated Terms.

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, contact:

My Crazy Golf
49 Branksome Hill Road, Poole, BH4 9LF
Email: keith@mycrazygolf.co.uk